Shipping policy

SHIPPING AND DELIVERY

Payment Methods

Overpowered Labs LLC accepts the following forms of payment to purchase items on our website:

Credit cards: Visa, MasterCard, American Express and Discover

Debit cards: Visa, MasterCard and American Express

Prepaid Gift Cards: Visa, MasterCard, American Express

PayPal

 

Domestic Orders

Our shipping department is able to ship to street addresses and PO Boxes within the United States. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct before finalizing your order. We cannot be responsible for goods delivered to the wrong address. Transit time can take between 1-5 business days from the time the order leaves our warehouse.

Order Processing Times

We process orders within 1-2 business days, Monday-Friday (except holidays and weekends). On a rare occasion, order processing can take longer. All packages, unless otherwise stipulated, once processed, are shipped via United States Postal Service.

Lost or Stolen Packages

Your local postal driver, at his/her discretion, may choose to leave the package at the door. Overpowered Labs LLC cannot take responsibility for packages that are damaged, lost, or stolen after it has a confirmed delivery scan. We strongly recommend that the customer track the package frequently and that there be someone to receive the package when it arrives. You can track your package on USPS.com. You will receive a tracking number and links for tracking your package once your package is shipped from our warehouse.

 

Incorrect Shipping Information

If a package is returned to Overpowered Labs LLC due to an incorrect or incomplete shipping address provided by a customer, or if the package is marked "unclaimed" or “return to sender”, we will notify you by email. We will then issue a refund (less shipping & handling) for the returned product. This refund will be given back with the same form of payment used to place the order. Overpowered Labs is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.